How does he deserve a fee when hes not giving me the item and wasting my time and chances to get the same item elsewhere as he isnt giving it me. Please read rules before posting. Scan this QR code to download the app now. So it led me to believe I won . Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. Don't start crying just yet! After your suspension period has ended, your driving privilege will remain suspended until your application for reinstatement is approved. What to Do If Your Depop Email and/or Password Have Been Changed. Is there anyone on here that did or knows anybody that got banned but came back? Im just worried as I spent a lot of money and this seller believes they deserve money from me for something theyve no intention clearly to ship. We have helped over 300,000 people with their problems. DoNotPay is not limited by customer support lines and delays because we are an online service. Now they say they need to verify that it's me they are talking to.? When raising an issue, you can request tracking information or ask for a refund. Scan this QR code to download the app now. Your time is better spent logging into DoNotPay, so they can craft a customized legal letter to Depop to get the account unbanned. No, it is not safe to give your Social Security Number (SSN) to Depop. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Here's how to use the online marketplace to buy and sell clothing and accessories, How to sell on Etsy, the online marketplace for handmade and vintage items, How to delete a Wayfair account and remove your personal data from the ecommerce site. Aug 21, 2014 Are you a UK iPhone #Depop user? First, locate the email notification with regard to the suspension and check for the following information: If you believe there was an error, you can contact Depop's help center to have the account suspension overturned. If Depop requires more information than they would require if you used a credit or debit card directly, it may be a red flag that the site isnt secure. Ex: "It's so fashionable to have great password security" becomes "i5f2hgP$". "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. Have any of you had similar experiences and been able to resolve it? and our The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. Selling your gently used items or buying items on Depop is fun and exciting. A few days later i notice my vinted account is low and vinted has suspended the payment - no explanation or contact from vinted. Depop - money sent to another bank account holder by accident. You can also read our User Agreement for more information on other holds and reserves we may place on your account. DoNotPay will alert you when you receive a response from Depop. When you are suspended indefinitely, you will still be able to complete your transaction and request your remaining balance. Instead, you need to email close@depop.com from the email associated with your account. if you opened a dispute for non receipt of item then the seller would probably have to give you a complete refund if they can't prove delivery of the item to you with a tracking number. Where is the first save point in Bloodborne? According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. You should also follow any necessary safety precautions to ensure product safety and the safety of customers. Sneakers. We'll review the claim and decide on reimbursement. DoNotPay can help with bills, burner credit cards, free trials, and much more. His shop policy is invalid when hes not sending me what I paid for. Read through the rules carefully before agreeing to any terms of service so that you are aware of the violations that can result in your account being suspended either permanently or temporarily. In addition, you can now ensure that your Depop listings are visible to more potential buyers with the app's new auto-refreshing feature. After you submit the report, it may take several days for Depop to verify your account ownership and get the account back to you. If you are caught using PayPal while underage, the consequences will depend on a few factors, such as whether or not you were aware that you were underage, and how often you had been transacting via PayPal without the appropriate age restrictions in place. The process only takes a few minutes, then your work is done. So please don't dm me about bank transfers! What would happen once I escalate this to PayPal? .] Attach any screenshots that may help prove the hack and/or your account ownership. If Depop can't help get your account back or is too backlogged to act quickly, DoNotPay can help. A sub for discussing all things Depop. Not only does it affect your integrity as a seller, but it can also mean a loss of profits. Be aware of scams and take the time to check the identity of buyers before engaging in any transactions. It also helps people clean out their closets and make a little bit of money, or start their own independent fashion lines. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. If you want to delete your Depop account for any reason, you may find it confusing it's easy to do, but there's no button or tab on their website that supports this function. However, it is important to keep in mind that Depop does not check the authenticity of all items, so it is still important for buyers to do their own research before purchasing a product. I had planned to begin selling there also. --Diane Poremsky Give back to the Community. com/ where they can search for answers to their questions in the FAQs, or submit a ticket to have their issue addressed as soon as possible. Depops Terms of Use state that you can only offer items that are genuine and accurately described, meaning that items on Depop must be authentic. Furthermore, with this app, you can see your performance. You can get a full list of rules from the terms and conditions page. Just share with us the information to verify your Depop account ownership and we'll take care of the rest. Please read rules before posting. With the perfect combination of selling strategies and compliance with the platforms' rules, you should be able to generate conversions, earn profits, and can eventually get loyal customers. Most banks and credit card companies have fraud policies that will cancel transactions and refund accounts if you report a hacked card quickly. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. We may suspend an account for any of the following reasons: Prohibited Items Transactions are being processed outside of Depop's in-app payment system Abusive behaviour or harassment toward other Depop users or staff We need a response to a pending dispute We reviewed evidence of fraudulent behaviour We need to verify information about your account However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. This will help the team prioritize their requests so that they can get back to customers as soon as possible. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. A sub for discussing all things Depop. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. You need to resolve allconflicts with other users before requesting deletion. It is an action taken after a review of your driving record. If the hacker hasn't changed your account email address yet, this will work. The general rule is to be a good marketplace attendee and be truthful about your funds and/or items for sale, and respect others' rights while interacting with the community. Eventually gave the account back, again with no message to let her know, but had had taken all the credit that was in the account and refunded items she had sold and sent to people. Ive stated opening the case means I didnt get the item and it wouldve been solved if you just sent me the item, Ive gave him opportunity to ship it before I escalate but he keeps sending the same offer trying to refund me a partial amount saying he should keep a fee for his time packaging the item. She immediately used her brother's Depop account to comment on the offending post and contact the app. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Russia launches pre-dawn missile attack on Ukraine, Chaos at port as thousands rush to leave Sudan, Air strikes pound Sudan capital as truce extended. Enter the information associated with your account, such as your username. If you do get banned from Depop there are a few actions that you can take. Use the Depop Password Reset page to send yourself a new password reset email. Use the Depop Password Reset page to send yourself a new password reset email. You can do this on their website or through an online status checker like DownDetector. Selling your gently used items or buying items on Depop is fun and exciting. Its important to remember that Depop may suspend or close any account which they believe has been set up fraudulently, or any account which has been found to be misused. Preloved. 1999-2023 PayPal, Inc. All rights reserved. They should be able to verify your account and help you regain access to it. Accounts are suspended all the time on various platforms due to user behavior, prohibited actions, and sometimes even admin errors. For some users, trust in the company has been dented. In addition to that, Depop does provide resources to its users to help them authenticate items. Additionally, the @DepopHelp Twitter account is available for customers to get answers to their questions quickly. Its best to use caution when giving out personal information over the Internet. 209 reviews for Depop, 1.4 stars: "My account was suspended as I had gotten hacked and not realised They are refusing to give my account back And there was money sat on that account from selling my items which they are also delaying to get into my account I am fuming" Call or Post: Alternatively, you can call the Depop Customer Support team on +44 20 3582 0247 or write to the team at: Depop HQ, 2 Kings Norton Business Centre, 32a Birmingham Road, Kings Norton, Birmingham, B30 3ES. I think many Anons can use this method to get reinstated ASAP. Many online sellers have long struggled as this requires a lot of time and effort, and it can be challenging to manage all things simultaneously. Complete the form, specifying the issue you want to report and giving as much detail as possible. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". Once your account is created, you can start browsing and buying items with ease. The first is the Help Center, which provides detailed instructions and answers to common questions. The first step is to change your password. 3 Steps To Recover Your Destiny 2 Account From Ban, 3 Steps to Recover Your Suspended Poshmark Account, The Easiest Way to Appeal When Your Nintendo Account Got Suspended, 3 Steps to Follow If Your PNC Account Got Suspended, What to Do When TD Ameritrade Terminated My Account, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Learn how to read the rules of the service, Any indication of a future date when the suspension will be lifted, Instructions from Depop on how you should proceed. Generally, those who submit their identity documents via photo, scan, or PDF verification will receive a response within 24 hours. This can help your Depop listing placement rank higher in Depop search, which can help put your items in front of more potential buyers and increase your sales. She is also a freelance writer for ScreenRant, and is the Lead Weekend News Editor at TheThings.com. This means that if someone has paid for a product that you never delivered, you can't delete your account to make it go away. Open the Recover Hacked Account product on DoNotPay and tell us the name of the company or platform of your hacked account. We will send a demand letter on your behalf with a two-week deadline for the companys representatives to help you recover your account. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. Unfortunately, some sellers infringe on the platform's terms and conditions, resulting in temporary or permanent account suspension. Depending on the kind of inquiry, the team may need longer than 48 hours to respond. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Contact your bank or credit card company and tell them your Depop account has been hacked. How To Get Unbanned From Online PlatformsAn A to Z Guide. I said he should just ship it and if he wont give me a full refund. Sit back and relax while we do the work. However, if the user continues to use the account for a sustained period of time, PayPal may decide to pursue more serious consequences. So if you're looking for the perfect automation system to help you succeed in online reselling, OneShop is here. To raise an issue go to > > Resolution Centre > Select the purchase you need help with Before you raise an issue, make sure that you've given the seller at least 5 days to get your item shipped, and have tried to contact them through Depop messages for updates. Pending Disputes: If there are pending disputes that need your response, Depop can suspend your account temporarily. You can track sales, set goals, and do things effortlessly in-app like order shipping supplies, print shipping labels, schedule package pickups, look up an item's registered ID to see what brand the item is, and more. A user who violates Depops terms of service may be suspended for a certain period of time or permanently. I have been a Depop buyer for many years with no problems. Going through PayPal . To maintain a healthy and positive experience for all users on the platform, all Depop wants is to have all members of its community avoid negativity, respect everyone, and, most importantly, maintain all transactions in-app.

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