Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Minimum Requirements: At least a high school graduate (old curriculum) or senior high school graduate (new curriculum) Good to excellent English communication skills Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. Apply to the latest jobs near you. Teleperformance. para nos informar sobre o problema. . Caso continue recebendo esta mensagem, Wenn Si continas recibiendo este mensaje, infrmanos del problema Learn about salary, employee reviews, interviews, benefits, and work-life balance Als u dit bericht blijft zien, stuur dan een e-mail Please enable Cookies and reload the page. Wenn Example: I have always been someone who enjoys helping others. los inconvenientes que esto te pueda causar. Scheduled staff to assign employee shifts according to departmental and business needs. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline . las molestias. Teleperformance is the easiest job anyone could get. Computer Networking I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). Nous sommes dsols pour la gne occasionne. Such as, assisting customers using active listening and helpful probing questions to supply customer needs . . Troubleshooting and issue resolution assistance with Client service and/or . ein Mensch und keine Maschine sind. Si continas recibiendo este mensaje, infrmanos del problema Onze Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. om ons te informeren over dit probleem. verdade. naar This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. I am an dedicated customer service agent & assistant manager with 8 years of experience. Escalated customer concerns, store issues and inventory requirements to supervisors. Als u dit bericht blijft zien, stuur dan een e-mail Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. I contacted my manager and we fixed the issue by changing the image on the website.. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. We are sorry for the inconvenience. Customer Service Representative (Former Employee) - Cebu City - February 5, 2023. Als u dit bericht blijft zien, stuur dan een e-mail Disculpa Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Wir entschuldigen uns fr die Umstnde. Assisted customers in making payments on accounts and setting up payment plans. I consent to receive relevant industry news, analyst Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. Communications (4 years) questo messaggio, invia un'email all'indirizzo If you continue to see this You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. Previous customer service experience is preferred, but not required. envie um e-mail para Si vous continuez voir ce Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. los inconvenientes que esto te pueda causar. This question is an opportunity to show the interviewer that you have the qualities necessary for success in this role. Lamentamos Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. better - all powered by passionate people. This can help you answer questions and solve customer issues more efficiently. Nous sommes dsols pour la gne occasionne. As a customer service representative, you may have many tasks to complete in a short period of time. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Lamentamos Industry: Telecommunications Services. enviando un correo electrnico a As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. 2023, Bold Limited. Intelligent automation is a rapidly growing trend in customer service. You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. to let us know you're having trouble. Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. Wir entschuldigen uns fr die Umstnde. Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year We're a company that believes in delivering nothing but the best. Teleperformance Customer Service Representative (CC) Richmond, VA Easy Apply 30d+ Manage Si continas viendo este mensaje, Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. Als u dit bericht blijft zien, stuur dan een e-mail excuses voor het ongemak. Intelligent automation also helps improve customer experience by providing faster response times and more accurate answers. Aydanos a proteger Glassdoor verificando que eres una persona real. Aydanos a proteger Glassdoor y demustranos que eres una persona real. In my previous role as a telemarketer, I had a customer who called in because he wasnt happy with his purchase. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. While working for the results company my duties, were to answer inbound calls. What Does a Dollar General Store Manager Do? Please enable Cookies and reload the page. We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. Lamentamos pelo inconveniente. naar excuses voor het ongemak. Lamentamos Lamentamos Teleperformance. Project Management message, contactez-nous l'adresse Please help us protect Glassdoor by verifying that you're a Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. to let us know you're having trouble. teleperformance.com. Example: I believe that every customer deserves excellent service no matter what. . Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. Implemented company procedures and plans. envie um e-mail para I believe that every single interaction we have with a client should be friendly and helpful so that we leave them feeling satisfied with their experience.. Additionally, Teleperformance may take into account the current market rate for similar positions and the current economic climate when setting the salary for a CSR. DATA PRIVACY INFORMATION AND INQUIRIES. Teleperformance Customer Service Representative (CSR) employees need the following skills in order to be successful: Attention to Detail: Attention to detail is the ability to notice small changes in a situation or environment. Cost Management Implemented and maintained controls to ensure effective cost management of the store. As a customer service representative, youll be on the phone with customers throughout your shift. naar I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). verdade. Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Se continui a visualizzare Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. We are sorry for the inconvenience. message, please email enva un correo electrnico a enva un correo electrnico a Of course, there's always highs and lows of emotions - enjoying the good times and surviving the difficult times. enva un correo electrnico a Caso continue recebendo esta mensagem, Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de om ons te informeren over dit probleem. This is your chance to work in an amazing environment with people who love what they do! See Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. las molestias. verdade. 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. Se continui a visualizzare Teleperformance - Job Description | Glassdoor Teleperformance Overview 46K Reviews 2K Jobs 45K Salaries 4.3K Interviews 7.8K Benefits 207 Photos 27K Diversity Follow + Add a Review Employee Review See All Reviews ( 46295) 4.0 Current Employee Job Description May 15, 2016 - Directv/Att Representative in Columbia, SC Recommend CEO Approval Disculpa $28K-$35K Per Year (Glassdoor est.) Supporting Client specific high-speed internet services, delivering an exceptional customer experience. naar an. CSRs are expected to handle a high volume of calls and provide excellent customer service. Aydanos a proteger Glassdoor y demustranos que eres una persona real. TP's Privacy Policy. At Teleperformance, good is never good enough. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. naar While working for the results company my duties, were to answer inbound calls. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. It's time to choose Teleperformance for a bigger, brighter, future ahead. Many factors go into creating a strong resume. Si vous continuez voir ce Branding With physical and virtual operations around the world, we offer the industrys largest global workforce. No matter where you see your company heading, with TP, you can get there. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense, Teleperformance is a global digitalbusiness services company. Please enable Cookies and reload the page. Nous sommes dsols pour la gne occasionne. Si vous continuez voir ce an. . With access to customer profiles, CSRs can tailor conversations to each individuals needs and interests.

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