Alternatively, you can switch to another browser or the app version to avoid browser limitations that may occur from time to time. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. Click the lock to make changes - and enter your password. The EnableP2PDesktopShare parameter controls whether IM-only screen shares are available. Technicians working WebEx support lines say they hear some of the same questions regularly. Professional cameras, optimized for video meetings. His focus is on helping corporate professionals visually communicate the messages in their data so they dont overwhelm and confuse executives. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! The choice is yours. workspace. Disclaimer: Business-class phones for the desk, the frontline, and Conditions: Clients with Microsoft update KB3069392 installed (or KB3124001 from January 2016 that supersedes . Copyright Windows Report 2023. Click on Take Control and you will be able to control their screen with your mouse and keyboard. If the share screen becomes active after you have disabled the extensions, you can try enabling them one by one until you find the culprit. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here). Welcome to the Webex Community. You can try updating your software to see if it fixes the problem. By default, Windows 7 uses the name of the folder as the share name, but you can change the name by typing a new name in the Share name . The view of attendee sees grey on screen in a few points such as the image below. Share individual files or documents, such as a specific Word doc or PowerPoint. If you are having troubles fixing an error, your system may be partially broken. These instructions are for the Webex app on a computer. His focus is on helping corporate professionals visually communicate the messages in their data so they don't overwhelm and confuse executives. Windows Defender Firewall is Preventing Connections: Fix, 6 Ways to Fix 0x800700e9 Xbox Game Pass Install Error on PC, Adobe Fill And Sign Not Working: 4 Quick Fixes. Please review Microsoft's guidelines within the article to update Exchange and/or the Outlook client to be on a supported version to use add-ins in shared calendars. After that, you will need to make sure that there is a checkmark next to "Cisco WebEx Meetings" under the "Microphone", "Camera", and "Accessibility" permission settings. Another option for sharing slides in a virtual meeting is to use Reading View in PowerPoint where the slide show runs in the PowerPoint window. When I light up a WebEx session, I can only share the meeting window and not other applications. If one application is on top of the other, thats what the attendees see on the screen. Try restarting your computer. Start For Free Do I have control over what I screen share? Screen Sharing Option is grayed out. After all WebEx permissions are enabled you will need to close and relaunch Cisco WebEx. This is a different approach to switching what content you share with attendees in a meeting. You can also specify segments in the recording, much like tracks on a CD, so that you can quickly navigate to a specific point during playback. But when it comes to sharing your screen, you may encounter a problem: the Share Screen button is greyed out. After installation, simply click the Start Scan button and then press on Repair All. 07:49 PM Stay focused. Share entire application sets, such as productivity tools or web browsers. Webex by Cisco is one of the legacy web meeting platforms and that shows in the options they offer presenters for sharing PowerPoint slides during meetings. First, select the check box beside the Share this folder option. Sports & Trying to figure out why sometimes during a webex session, the Share Content is greyed out not allowing me to share my screen or any windows to other participants..Any ideas? We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. It works but is a hassle. Make sure that you have enabled the sharing feature. Cisco Webex Events. Clicking this, will display a . Email * Switch to Classic Screen Sharing in Cisco Webex Meetings or Cisco Webex Events (Windows 10). In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. iPhone or iPad devices. You can share your content or screen from your: Select to share your screen or application from the list of open applications. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. Make sure that you have enabled the sharing feature. Video He has written ten books and over 600 articles on the topic of effective presentations and his ideas have appeared in publications around the world. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Check your internet connection and ensure you have a working and active connection. Please go to your computer then open your chrome or edge browser as recommended browsers to access MS Teams online. The reason this happens is due to a limitation with Microsoft Exchange and Windows Outlook clients where web-based add-ins like Webex Scheduler are not supported in shared calendar scenarios. Dave is one of fewer than ten people in North America recognized by Microsoft with the Most Valuable Professional Award for his contributions to the Excel, PowerPoint, and Teams communities. Yes this is because you are sharing a particular application and Webex is securing information that is not being shared by graying it out to the attendees. If the advices above havent solved your issue, your PC may experience deeper Windows problems. Check your internet connection and ensure you have a working and active connection. Updating the application to the latest version could be the answer to your problems. Yes this is because you are sharing a particular application and Webex is securing information that is not being shared by graying it out to the attendees. They further stated that the problems started after upgrading to the latest version of macOS. If you are unable to upgrade at this time, the provided workarounds can be used to SOBO a shared calendar: Note: If you schedule meetings for other hosts this way, the meeting invite appears to be from you instead of the host you scheduled the meeting for. I was in a meeting with someone this morning and her WebEx windows were blocking the screen. You may occasionally come across a grayed-out screen sharing option. Hi - you have to be in the Webex meeting to see the option to add it to your security settings. Learn more about enabling the screen sharing feature in Zoom meetings. Check for OS updates These problems with Webex can make the share screen difficult to use and make you think that it is not working. Hello! If you use Presenter View Preview and share the PowerPoint application, the attendees see all of Presenter View, including your notes and the next build/slide. We suppose this happens usually when the meeting is changed (postponed) more then 2 times, however this error happened again on June 1, when the meeting was not rescheduled at all. Windows not restarting issues can be caused by broken system files, but you can take immediate action if facing this problem. All the controls to share other content are greyed out Community Buy or Renew EN US Chinese EN US French Japanese Korean Portuguese Spanish If you have experienced such issues, this article will show you how to fix this issue so that you can share your desktop screen in Webex meetings again. Hopefully, one of these solutions has been able to fix the greyed out share screen on Webex. Select Advanced sharing. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. This will ensure that you have the latest version and get rid of the previous one, especially if it was corrupted. For more information, please see our For example, heres how to. Sometimes Webex permissions can be limited by corporate policies or security software installed on your computer. If not, try uninstalling and reinstalling Webex Meetings app again. Select a contact in the hub window and click on the Settings menu. Webex sharing Grey screen on attendee view. (The Webex documentation on sharing content in a meeting is here if you want to learn more about the options.). If not, try uninstalling and reinstalling Webex Meetings app again. You can start Cisco Webex Screen Share using one of the following methods: Right-click on a contact in the hub window and choose Share screen.. from the menu options. Sometimes Webex permissions can be limited by corporate policies or security software installed on your computer. App conflict If you have another similar app that is running at the same time and using your webcam, Webex may not be able to share the screen. Let teamwork thrive. The only way to use Presenter View in Webex to share the slides with the audience while you see your notes is to have two screens. When I as the host shared content, she did not see greyed out windows on my screen. The audience continues to see the full shared window.]. Sharing your screen in Webex meetings is a great feature that makes it easier for your team to collaborate during a meeting. The attendees see your entire screen but the only visible part is the application you are sharing. I have the same issue, when im the host i can share my screen or content without problems, i mean, attendees dont see any gray area, but if Other person share grays areas appear. 4. Intelligent collaboration devices for every desk. If you only have one screen or dont want to use Presenter View, one option to consider is to create your speaking notes as a PDF (article here) and display them on a tablet that is positioned beside the screen. Unable to Share Screen / Application in a Webex Meeting Troubleshooting Tips : The only way to hide one is to minimize it to the toolbar. All-in-one room devices for video meetings, digital whiteboarding, and content share. Click Repair All to fix issues affecting your computers security and performance. It is not mandatory, but the quality improves for the attendees. Cisco Webex Meetings. Solutions for FAQ re Webex Sharing . A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Sometimes the issue occurs due to outdated software versions. Method 1. You can also share whiteboard sessions into a Webex meeting from a Webex Board. You can try updating your software to see if it fixes the problem. 08-04-2020 Right click on a drive you want to share. Security permissions If you have not enabled sharing permissions on your PC, the share screen will not be active. start at just one low price. If not, one of us should so that it gets fixed. Check your Systems Preferences > Security & Privacy > Privacy settings. This can allow you to use a PDF of your notes on the screen beside the PowerPoint window (article on using this method in Zoom). Did you find this article using a Google search? SPONSORED I've tried re-installing Office twice and I just now uninstalled and reinstalled Webex. These problems with Webex can make the share screen difficult to use and make you think that it is not working. Are you experiencing the same screen sharing issue when you are using MS Teams online from your computer? Click Start Scan to find Windows issues that could be causing PC problems. Hopefully, one of these solutions has been able to fix the greyed out share screen on Webex. The pop-up will close and you will now be shown the application features that you can alter. You have complete control over what and when you share. @jana.pilarovaYou did check if this feature was disabled by the host (or by the Webex-Admin) by mistake in the meeting-options?You are using the "real" Webex-Client - not the Web-Interface or just a ChromeBook?The Webex-Client used is up to date?In rare cases forum-members reported that disabling HW-acceleration (Webex-Settings) helped to remove graphics issues..

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