Amenities. Extended parking costs USD 50 per week. calimari as an appetizer but never received it. He will take great care of you.". Does Landry's Prime Seafood & Steaks offer takeout? Area: 43,200 sq ft, Occupancy: 1030 - 1660 Had the breakfast sandwich and coffee. I found that the staff were very friendly and helpful, the room was nice with a decent view, and the pool bar and hot tub were pretty great. Had breakfast on site. * Sundays & Mondays Enjoy salad, dinner and dessert for two for $34.95! To use our mobile site, please enable JavaScript. Express check-in and check-out and contactless check-in and check-out are available. Chose Hilton since we are in their Honors program. all. This property puts you in the centre of Galveston, in 10 minutes' drive away from the . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 0 reviews. Blakes - The San Luis Resort Do they have Happy Hour? Came in for a family wedding. The service was great and the beer was cold and refreshing. Polite, prompt, friendly and cheerful. Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton galveston island hotel galveston, galveston hilton, 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874, Lock in the lowest price from these sites. Are you here yet? The three-and-a-half-pearl Hilton Galveston Island Resort is an attractive option for business travelers and tourists alike, with a beautiful pool, free shuttle, and full-service restaurant and bar. Own or manage this property? Dear shawns41, Thank you so much for taking the time to review our property and bring these concerns to our attention. Wi-Fi didn't work. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Its 240 guest rooms are spacious and well . Thought I was drunk.???? These are things that I wish I had known. Chef Joe is a wonderful part of our leadership team and is always focused on providing great food and service to our guests. More Details Plunge into this Galveston hotel's tropical outdoor pool and savor cool cocktails and light dishes from the swim-up bar and grill. It made by 4pm and we had to ask,several,times to,get it. We enjoyed and we dont mind coming back here. Bathing suit and shorts were accidentally left behind hanging in bathroom though they claimed nothing was found in room. Good news - there are other very nice places to stay on our next upcoming trip. Jeremy Bukac, General Manager at Hilton Galveston Island Resort, responded to this review. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Both went out of the way to ensure we had a wonderful experience. Plus with several restaurants within walking distance, youll always find something tasty nearby. Good service. The hotel manager, Lacey Douglas, heard the ruckus and was very quick to discreetly deescalate the. Crazy expensive for the condition of the hotel. Then take a taxi to the ship. - See 3,653 traveler reviews, 817 candid photos, and great deals for Hilton Galveston Island Resort at Tripadvisor. Please feel free to reach out directly to provide any additional feedback, so we can earn a 5 bubble review on your next visit.Jeremy Bukac(409) 744-5000 ext 705. This trip was no exception. ambience and sound levels say to me they expected a 5 star restaurant which landries is not. More Date of stay: May 2016 They are remodeling it, but I guess there aren't maintenance elevators as they were bringing in gobs of supplies on the elevators the customers were using. I hope you and your family join us again whenever your travels bring you back to Galveston! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. He was attentive and kind and was a perfect server. Is parking offered on site at Hilton Galveston Island Resort? He said he wanted to go to the hotel in Galveston that I brought him to with the lazy river in pool and the swim up bar. The fishing pier and Galveston Island Convention Center are both within walking distance, and Moody Gardens, the Grand 1894 Opera House, and Pleasure Pier are within a 10-minute drive. Definitely will not stay there again. I called the hotel itself and asked if that was the one that had the swimming pool with the swim up bar and they confirmed it. Every effort will be made to minimize noise and disturbance. Stay active in the fitness center or take a trip to the beach, just steps from the hotel. Food was extremely over priced- wont be back. They really serve you an abundance of food and we felt ashamed to leave so much food untouched! We had an amazing stay at the Hilton for our honeymoon. The ladies room did have unused paper towels but with overflowing trash cans of used ones and a limited supply of toilet paper. Another member of our party stayed at the hotel and called in an order. Beds could've been a little more comfy but werent bad at all. I would like to name an exception employee. Palm Court serves American cuisine and is open for breakfast, lunch, and dinner. After dinner we both used the restroom facilities. What days are Hilton Galveston Island Resort open? Hilton Galveston Island Resort in TX - Priceline.com What does it consist of? We look forward to you visiting in the near future and exceeding expectations. I am so sorry to hear that you had a poor experience at the hotel and the staff did not exceed expectations. View the. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. One of the nicer hotels on the Seawall. Thank you for your kind words about the hotel and staff. HOOTIE'S BAIT AND TACKLE, Galveston - Restaurant Reviews - Tripadvisor As a guest of Hilton Galveston Island Resort, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. Breakfast Buffet - Review of Hilton Galveston Island Resort, Galveston He is a great asset to our team! (Do they search your room?) We look forward to you visiting in the near future. That bothers me and Im not even a drinker. Note: your question will be posted publicly on the Questions & Answers page. Coupled with a bottle of Jordan cab, it was a nice meal. After the cruise, they say it runs every 30 min. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. We were only passing through on the way for our cruise but definitely want to come back and spend more time! Just a short distance from Houston, this coastal jewel offers a dizzying array of fun family activities, historical architecture, fresh Gulf seafood, world-class attractions, and unforgettable cruises. Blake's Bistro Buffet has returned Saturdays and Sundays from 7:00am-Noon. Enjoy the fine Galveston lodging at the Hilton Galveston Island Resort with rooms and suites luxuriously designed and elegantly furnished with deluxe oceanfront views. Q is a great waitress. There are several wonderful restaurant within walking distance, but Landrys (located next door) is clearly the place to go.If youre searching for a nice place to stay prior to, or after your cruise you cant go wrong with the Hilton Galveston Island Resort. Steakhouse Galveston Booked 28 times today At Number 13 Prime Steak and Seafood we believe in creating a unique experience for every guest. I would definately go again. Set in a 5-minute stroll from Galveston Island Convention Center, the 4-star Hilton Galveston Island Resort is located near Westminster Presbyterian Church. Highly recommended and would definitely eat there again. What's the area around Hilton Galveston Island Resort like? Spanning 35-acres on the historic Seawall Boulevard, Hilton Galveston Island Resort offers all this and much more. When my husband came back to the table, he had to use a napkin to dry his hands because there were no paper towels in the mens bathroom. He was very helpful and he was diligent about meeting my requests and was able to get my reservations made quickly and efficiently. It is a hole in the wall if I've ever seen one. Thank you for everything. The room was clean as it should be. The kids meal is generous. The Best 10 Restaurants near Hilton Galveston Island Resort in - Yelp Sun-Thurs: 7AM-9:30PM I have read your comments that you have stated and I am completely taken back on what you have said. We had a table by the window with a fantastic view of the gulf! We've been Hilton Honors members for a long time and stay at Hilton properties all over the country. Then after staying the night, the next morning a cup of coffee will cost you $3.00. Whats more, the hotel is just steps from the beach and within walking distance of fishing piers, shopping, great restaurants, and family entertainment. Tripadvisor performs checks on reviews. Add a photo. Share. We complained of the noise and Peggy right away put us in the tower in a brand new renovated room that was beautiful. Self parking is fairly close but bring slippers for your room if you dont want your socks to get Hilton Galveston Island Resort has an impressive staff, My husband & I visited yesterday evening to enjoy the music of a local musician. Topped it off with some nicely done bread pudding.A good, but fairly expensive meal.More, Just had a late lunch here on a Thursday! Guests can enjoy poolside cocktails and light dining at Coconuts Bar and Grill or . After contacting the manager, they told me that their executive rooms were under construction and they could only move me to another room that was the same as the room I was in - less the tiny balcony that the air conditioning exhaust blew on and the balcony above leaked on (which was hours after my group had taken all our items to this room). larasV1297ZN,Thank you for your kind feedback! Our waitress Whitney was attentive and cheerful even though we kept her passed closing time The menu & food was top notch, not your typical hotel restaurant. We appreciate your feedback during our remodel and hope you come back to stay in our newly remodeled rooms in the near future. From oversized sandwiches and authentic Tex-Mex to gourmet burgers and traditional breakfast favorites, this Galveston treasure only features the best for breakfast, lunch and dinner. When you walk in you may be taken aback by the inside. My friends hosted an event there this past weekend (Plezzure Island), and the staff was more than willing to help us with anything we needed. Hilton Galveston Island Resort is a great choice for your beach stay in Galveston. This is not the service we are awaiting - Even we requested a daily makeover of our room, the room was. Thank you once again for your business, and comments, and we look forward to making this right. I did not have happy hour at this visit, but in the past I have. They also have a very nice covered patio with several tables that get a little closer view of the water! after check in.
This property accepts credit cards, debit cards and cash.
, Hilton Galveston Island Resort Hotel Galveston. *See fees and policies for additional details or extra charges, Valet parking costs USD 26 per night with in/out privileges, Uncovered extended parking costs USD 50 per week. Every question we had was answered thoroughly and thoughtfully. Palm Court - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Dining and drinks Foxtail, our sleek, modern restaurant with coastal influences and gulf views serves local dishes with a twist. Menu at Palm Court restaurant, Galveston Atmosphre and personality, not there. Traveling is a priority and a passion to my family. Well OK, not a dealbreaker but I really didnt appreciate seeing a curly black hair on one of my bath towels, that was gross. situation with professional decorum and without embarrassing the woman nor upsetting the other guests. My wife and I enjoyed the salmon and fried shrimp. If your staying here for the cruise shuttle, save your money. However, housekeeping was extremely rude about the DND tag on our door and one employee argued with my husband as she wasnt ready to clean our room. Improper response and attitude. The first impression from the staff was amazing, and it didnt stop there.We had a room with an amazing view of the Gulf of Mexico. Thank you both. Yuck. Definitely would return. Sorry to ramble on but our dining experience could not have been better!More. They sent a maintenance person who did not fix the lock on the. We wouldn't hesitated to stay there again. 4112 Seawall Boulevard, Galveston, Galveston Island, TX 77550 + Add phone number + Add website + Add hours. Place was convenience location for my activities, however, the facilities are old and pictures are misleading. Overral the hotel stay was nice. Hilton Galveston Island Resort - Tripadvisor Hilton Galveston Island Resort 5400 Seawall Blvd., Galveston, TX ( Directions) | Phone: (409)744-5000 | Website | Book Direct About T hink breathtaking Gulf of Mexico views, strolls on the beach, and lazy days by the pool - cocktail in hand. Landry's Prime Seafood & Steaks is rated accordingly in the following categories by Tripadvisor travelers: Both my wife and I had the mixed grill, filet steak, 5310 Seawall Blvd, Galveston, Galveston Island, TX 77551-5872. How is Landry's Prime Seafood & Steaks rated? I have spoken to the management and I have been told that resolution has been offered to you for any inconvenience during your stay. We do our bet to host local musicians in our lobby to create ambiance and fun for our guests. There are not enough words to describe his kindness. Most of the negative comments appear to came from those who wouldn't be satisfied with any service or meals at the Landries price point.. Does Hilton Galveston Island Resort offer any business services? I will personally follow up with our housekeeping team. The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. Happy hour is great. 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874 1 (855) 605-0316 Galveston's 61st Street Fishing Pier 3649 Reviews 64 Q+A 100 Room tips Traveler rating Excellent 1,889 Very Good 748 Average 473 Poor 301 Terrible 239 Time of year Mar-May Jun-Aug Sep-Nov Dec-Feb Traveler type Families Couples Solo Business Friends Language I spoke with the manager on duty by the name of Quinn Bussey. Hilton Galveston Island Resort has 3 stars. I am very impressed with Lacey Douglas and her staff and I will be making all of my future stays in Galveston at the Hilton Resort Inn. I have reached out to the Rooms Division Manager (Quinn B) and he has asked that you contact him to discuss your stay and how he can make it right. Other highlights include a poolside bar, a sauna, and a terrace. Hotels near Hilton Galveston Island Resort, La Quinta Inns & Suites in Galveston Island, Holiday Inns Club Vacations in Galveston Island, InterContinental (IHG) Hotels in Galveston Island, Galveston Island Cheap Pet Friendly Hotels, All Inclusive Resorts in Galveston Island, Galveston Island Hotels with Outdoor Pool, Hotels near Galveston Island Convention Center, Hotels near Galveston's 61st Street Fishing Pier, Hotels near HF Private Transport Airport/Hotel/Cruise Shuttle Service, Hotels near NOAA Fisheries Service Galveston Laboratory, Hotels near (IAH) George Bush Intercontinental Airport, Hotels near Texas A&M University at Galveston, Hotels near University of Texas Medical Branch. No one even acknowledged we were sitting there for 10 minutes when my husband flagged someone down. Thank you so much for taking the time to send this email. From the sun-kissed beaches of Galveston Island, to the dazzling Kemah Boardwalk; from the crystal shores of Bolivar Peninsula to the vineyards of Haak Winery, the Galveston Bay Area is a place where memories are made that last a lifetime. What are some restaurants close to Hilton Galveston Island Resort? Sorry for the delayed response.We've been on a road trip. Great location, close to beach. Nesting Season for Endangered Sea Turtles, FeatherFest Photo Contest Grand Prize Winner Announced, Rosenberg Treasure: Shrimping, the Gulf Coast, and a Talk with the Texas Shrimp Diva, Located on Seawall Boulevard Across from the Gulf, Outdoor Heated Pool with Tropical Swim-Up Bar & Grill, Adjacent to the Galveston Island Convention Center, Park, Stay the Night, & Enjoy Shuttle Service to Select Cruise Ports. Our waiter Carson was also great. Served family-style, for two people Menu Gluten Sensitive Menu Wine List For delivery Love that I discovered that option. My twin daughters and I dined at the Palm Court restaurant which is centrally located on the Lobby level of the hotel. Our waiter Michael was very attentive and friendly! Please come back and visit us soon. Our waiter struck the perfect balance of attentiveness and leaving us alone to enjoy the meal. Check-out time is 11 AM. When she called to place the order, she was told that she had to order online but after explaining that the online app was having trouble locating the restaurant, she was put on hold. Occupancy: 1 - 12 A decent restaurant where the workers are overwhelmed due to lack of staff, the manager compensated for the very slow service, meals were ok , not outstanding and maybe were not served fresh. Flower Garden Banks National Marine Sanctuary. Finally we almost got our food but I was served French fries instead of onions. Both were very well prepared and presented--and delicious. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I am so sorry that you had a poor experience at the Hilton. Host a corporate meeting in one of the hotel's boardrooms and stay productive in the professional business center. The property will be renovating from March 3 2023 to July 31 2023 (completion date subject to change). Room service was good, too. I would like to thank the Hilton Staff for making our 4 day vacation there a wonderful experience. Rserver DoubleTree by Hilton Hotel Galveston Beach, Galveston sur Tripadvisor : consultez les 1 334 avis de voyageurs, 529 photos, et les meilleures offres pour DoubleTree by Hilton Hotel Galveston Beach, class n18 sur 58 htels Galveston et not 4 sur 5 sur Tripadvisor. If we would have wanted. We apologize on behalf of the staff and we look forward to making this right. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. But this time we noticed the following: - renovation was going on and that was nowhere announced, also no in booking process. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. We will be back again courtesy of Chef Joe. Very appreciated! People where swimming in the pool that where not staying there. This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Comments aboutambience and sound levels say to me they expected a 5 star restaurant which landries is not. his answer, oh no we dont have that. Wonderful food and drinks but none of us needed the added aggravations. We got in late and the restaurant happily accommodated our hangry party of 6, even a visit from Chef Joe to the table. So we would await that they would give us a discount. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The hotel was so gracious and accommodating! Thank you once again. I hope you join us again whenever your travels bring you back to Galveston! The pool menu offers a variety of delicious food and drink options for a . It would be a nice amenity and you might want to have your housekeepers check the towels that they roll up so prettily, because that was right there and could have easily been seen if somebody bothered to look, maybe it was even from the housekeeper, I dont know. Upgrade to an executive room or suite for upgraded amenities, more space, and exclusive access to the Executive Lounge with added benefits, including complimentary breakfast.
