Happens intermittently when using remote start. var setCookieIfConversion = function(token) { I took it to the dealership and after $112. })(); The liftgate now does not work. Workshop asked for more than 2000$ to fix the issue. I cant imagine why Ford has not issued a recall, only a TSB, to address this issue. Cold morning, received the APIM black screen. 2017 Ford Explorer bought in 2020 with 40k miles. ]; my phone through my car sucks. } Part Info Our guarantees Product Certifications Part Info. controlled by the ACM. Ford Audio Control Module Select Your Vehicle: 888-907-7225 Fast Shipping Industry Leading Warranty Guaranteed Exact Fit Easy Returns Account Support Center Fast Shipping Free Shipping on orders over $99. Then turn The dealership told me it will be $600 for a new iframeLoader(true); Ive had this car for a little over a year (bought used) and somehow my warranty covers the screen/camera but not specifically the APIM so now I paid $99.95 for a diagnostic and supposedly need to pay $700 for a new APIM. win._boomrl = function() { I took it to dealership today.diagnosis APIM is out and it will cost$1277 to replace. Im 2014 Escape Sync audio problems. First Ford and maybe the last. if (window.navigator.sendBeacon(endpointUrl, blobData)) { Comes and tells me it's still not fixed and it's a bad APIM. }; dom = document.domain; ic chips that have failed and are temperature sensitive. The screen blacks out and turns back on several times a day but I noticed it is usually in the evening twilight hours when the screen composition changes from white background to black background. Same module is present in their other vehicles experiencing similar failures. After purchase, carefullyremovethe unit from your vehicle. Other days it works perfect. mi radio control got crazy. why the display does not change and the voice Battery able to be jumped, but computer remained dead and black. APIM module replacement for the second time. John A. is a freelance writer and automotive enthusiast currently living in Myrtle Beach, SC. climate control button wouldn't light up. Easy Care warrenty is a ripoff. Nothing is working. Once powered off,went To bed. To fix this, I would need to pay approx $900 out of my own pocket. This saleis for a repair service, not a part. trekkie.factory = function(method) { 2013 Ford Escape 4x4 2.0L 4-Cyl L4, GTDI SEL. iframeStyle.width = 0; Total garbage that Ford won't issue a recall on the APIM. Nissan which have there own issues but the radios work and the cars are Which will be about$700, I HAVE BEEN DEALING WITH MY RADIO NAVIGATION AND DROPPED CALLS FOR 2 YEARS NOW WITH MY 2017 F150 I HAVE TAKEN IT TI THE DEALER THEY DID AND UPDATE IT STILL DIDNT WORK I WAS TOLD TO UNPLUG THE BATTERY STILL LDIDNT WORK WAS TOLD I COULD JSUT USE MY PHONE FOR NAVIGATION NOW THAT MY WARRENTY US UP THEYWANT TO CHARGE ME $633 FOR THE PART AND 2-3 HOURS OF LABOR AT $110 AN HOUR IS THERE ANYTHING I CAN DO THANK YOU ONE FRUSTRATED GIRL WHO LOVES HER TRUCK. Bluetooth on my iPhone, then started my car. @-webkit-keyframes jdgm-spin{0%{-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg)}100%{-webkit-transform:rotate(359deg);-ms-transform:rotate(359deg);transform:rotate(359deg)}}@keyframes jdgm-spin{0%{-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg)}100%{-webkit-transform:rotate(359deg);-ms-transform:rotate(359deg);transform:rotate(359deg)}}@font-face{font-family:'JudgemeStar';src:url("data:application/x-font-woff;charset=utf-8;base64,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") format("woff");font-weight:normal;font-style:normal}.jdgm-star{font-family:'JudgemeStar';display:inline !important;text-decoration:none !important;padding:0 4px 0 0 !important;margin:0 !important;font-weight:bold;opacity:1;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.jdgm-star:hover{opacity:1}.jdgm-star:last-of-type{padding:0 !important}.jdgm-star.jdgm--on:before{content:"\e000"}.jdgm-star.jdgm--off:before{content:"\e001"}.jdgm-star.jdgm--half:before{content:"\e002"}.jdgm-widget *{margin:0;line-height:1.4;-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;-webkit-overflow-scrolling:touch}.jdgm-hidden{display:none !important;visibility:hidden !important}.jdgm-temp-hidden{display:none}.jdgm-spinner{width:40px;height:40px;margin:auto;border-radius:50%;border-top:2px solid #eee;border-right:2px solid #eee;border-bottom:2px solid #eee;border-left:2px solid #ccc;-webkit-animation:jdgm-spin 0.8s infinite linear;animation:jdgm-spin 0.8s infinite linear}.jdgm-prev-badge{display:block !important} setTimeout(function() { Nothing. }; productPrice: productPrice, Again just spit balling what do ya Putting this radio board in the oven at 375 for 10 mins indicates At 37k miles same issue. }); worked perfect. Bluetooth works but again no sound. My company had several of these Ford escapes and several of the radios quit Even Ford emblem on start-up was backwards. productCategory: productCollection, Came out again next day same thing:directional lights blinking and battery dead. return function() { "https://cdn.shopify.com/shopifycloud/boomerang/shopify-boomerang-1.0.0.min.js"; But next day would work. htmlDiv.classList.add('jdgm-theme-fix-html'); Backup cameras are a safety issue! Turn the iPhone's Bluetooth back on (or disable Airplane mode). Took it to 2 different FORD dealers and both were unsuccessful on upgrading the software after 2 days of attempts and both locations. script.async = true; var productName = "2009-2016 Ford Radio (ACM) Mail-in Repair Service"; script.id = "boomr-scr-as"; iPhone and turn off Bluetooth or alternatively, put the phone in Airplane mode. I have a 2018 Ford F150 and have been having problems with my navigation screen glitching or not working at all. enabled: true, if (!promoted) { document.cookie = 'loggedConversion=' + token + '; expires=' + twoMonthsFromNow; module was why the radio was stuck on AM. Mine didn't. Am / fm is there but when you touch it nothing happens. I had to have it jumped a final time and leave it in their lot to avoid a towing fee/further destruction. iframe.title = ""; $12,395 . Dealer ship is replacing the APIM under warranty as the tech said he has heard of this happening before from other dealers. This is BS! FORD stands for either Found On Road Dead or Fixed Or Repaired Daily! Two and a half years later, September 2019, it is NOT working again. }; if (trekkie.integrations) { Its been about 4 months now. Iam in Stoney Creek, Ontario Canada couldn't be more pleased. Mine has had weird little issues the whole time Ive owned my car - since 2017. Fusion X X i did this and it worked perfect and did not It is a piece of c**p with parts bought from Mexico that appear to fail routinely after 3 years when the warranty runs out. If she has a MyFord Touch system, it is possible that this could be an extend warranty item. We have a 2018 Ford Escape with 50,000 miles. productVariantId: productVariantId, Will be back with either good or bad news ;-). Once everything was done they find out I needed APIM for my radio till I told them I brought the car not to long along an why I have pay 866 for something I didnt know what wrong with the car. some sense of patriotism when the economy was failing and cant even begin to list my 'page', This ACM service will work for most 2009-2016 Fords including the following. Ive got a laptop from 2011 that is still running strong, yet a Ford Sync system cant last 3 years? To add insult to injury no idea when they will have the new part. Asked by Gabs1009 Jan 19, 2019 at 12:03 PM about the 2014 Ford Escape SE FWD. As stated above, we don't repair the CD player portion. Black screen no radio nothing. iframeLoader(false); We will work hard to resolve any problem. If there is not a recall on this issue, I will never buy a ford again. MKX X X X X var hasLoggedConversion = function(token) { var Monorail = { This is what sub-standard quality and using badly engineered and manufactured electronics. This APIM software module is a complete failure and FORD know it. completely after really loud crackling. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Thank you for the advice. Just heard from dealer they have to prove to Ford that APIM is defective in order to replace. So is there a location that describes how to use forscan for that purpose? the processor that controls the functions like audio Your browser is outdated and may not present the following contents properly. When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Happens intermittently when remote started and allowed to warm up. document.head.append(scriptTag); After a couple timesTuringcarbonand off, radio screen would on. }; I went to the shop but it out of the warrenty and now I have been sitting with no screen functionality of camera for about 3 months. Which extended warranty paid for with my $100 deductible. Started to get cold out and my car would take 30minutes to 1 hour for my screen to turn on. ".jdgm-widget, .jdgm-all-reviews-page").length>0)&&(jdgmSettings.widget_load_with_code_splitting? tried to follow the instructions above but still no audio. Coincidentally, I have brought in the vehicle two weeks earlier for an oil change and battery was fine then. Its unfortunate, I love everything else about my truck. take it into a dealership as they charge so much. return; window.BOOMR.themeVersion = "5.1.2"; it has been randomly beeping for no reason. As for most cars after 10 yrs they have if (e.propertyName === "onBoomerangLoaded") { So, will be the first AND last time I buy a Ford, which is sad, i liked the vehicle very buying replacement parts and nothing has worked. Feb 6, 2016. Very rarely, we may encounter an issue that we are unable to repair. window.ShopifyAnalytics.merchantGoogleAnalytics = function() { Bad form, Ford! Focus X X X script.src = window.BOOMR.url; var styleTag = document.createElement('style'); We followed your instructions , it worked Im frustrated to the max. I too have been having these same issues with my 2017 Ford F-150. After owning the vehicle for 3 years, the 8 inch display console for the radio, back up camera, power flow center, navigation, and everything else that was controlled by the touch screen is inaccessible. t.onreadystatechange=function(){4===t.readyState&&(Function(t.response)(),d&&d(t.response))}, However, it mentioned that using ForScan you are able to configure the ACM to your vin and enable the satellite radio. completely reboots the computer and reloads the ", scriptTag.classList.add('jdgm-theme-fix-script'); do i need to cut some wires? They have an almost OVER abundance of ACM units for 30-100$ I am ordering now and trying this myself. doubt if Microsoft will acknowledge the problem by stating it is an internet problem or They agreed to lower my portion to $200+. Took to Ford, they say needs a new APIM. Ford of Norwood MA said they couldnt fix since it wasnt always happening. trekkie.methods = [ Time to call the attorney general's office. This is a well known issue with the APIM and touch screens and ford has done nothing for the customer. scriptFallback.type = 'text/javascript'; Audio controls are via 8" touch screen, dash controls, steering wheel controls and/or voice command. } window.productPageHandle = function(){ Ford again, I've had the same issue for several months now. at the best online prices at eBay! var LOADER_TIMEOUT = 3000; Had to be Do NOT spend $600 for a new radio module. productVariantTitle: productVariantTitle, VERY DISAPPOINTED. } This seems to be a known common problem with $1000+ repair and no guarantee that the replacement SYNC module won't be a repeat failure. The radio is stuck on 640 AM. With labor $820.Had to be ordered. My whole screen just went black no power and it says Audio off. Its clearly a known issue in newer model vehicles based on what Im seeing here, and no recall?!! iframeStyle.height = 0; For a better experience, please enable JavaScript in your browser before proceeding. Have yet to confirm it's the APIM but confirmed it's not the fuses, etc. Same for mine. They received it Thursday, fixed it and sent it back on Friday. if (!e) e=event; W. PALM BEACH, Fla. A new Byrider franchise store is now open in West Palm , FARMINGTON, Mo. My husband have also tried different all the audio went away. Ford was aware of this issue because they issued an extended 5 year warranty under a program call "Customer Satisfaction Program 12M02" several years ago. Hello, Im experiencing the same problems. iPhone/SYNC Bluetooth connectivity problem as mentioned in a previous response to this couldnt see the pictures Farmboy90 displayed. jdgm.loadCSS(jdgm.CDN_HOST+"widget/base.css"):jdgm.loadCSS(jdgm.CDN_HOST+"shopify_v2.css"), Did not skid tires or anything, but the car nose dived as they do when hard braking. legal actions being taken. Your down payment on other vehicles may vary. Fingers Crossed. View Details. var scriptFallback = document.createElement('script'); They will not pay full price for repairs covered by Ford extended warrenty. I have the same exact issue in my SEL same audio gear as the OP and have been shopping on ebay. This is our 4th and last Ford vehicle. 2019 F150 purchased in Dec. 2 weeks later radio shuts off, goes to AM, and all other functions freeze. Radio works better than when I bought it, and turnaround time was insane. Find many great new & used options and get the best deals for 2014 Ford Escape Audio Control Module CJ5T-19C107-CK - For Parts Or Repair Only! Problems as they escalated from 2020 to today: When starting car, error message about USB port opens and cannot be cleared. However, I am looking to add Sirius radio by swapping the stock ACM with one that has Sirius built-in. After reading all similar reviews quality is poor at best. I has gotten progressively worse from the GPS to Bluetooth, radio and now it just goes black screen and locks up for several minutes. Can only be opened by removing part of interior panel to access the actual lever and squeezing it while shouldering the trunk open from the inside. Thanks for nothing Ford! wheel lock. CD player? get an exact replacement it takes about 20 minutes to change out these radio I came Truck was dropping Bluetooth, navigation was off track at times. It is not powering up which is This warranty has expired on my 2013. var win = window; Identical problem. jdgm.docReady=function(d){(e.attachEvent?"complete"===e.readyState:"loading"!==e.readyState)? } APIM unit went as it seems to do in every make and model of a ford. productBrand: productBrand, . Can someone let me know what they are used for? reliable. productName: productName, Recall no. The only output is via a normal speaker-level harness, 4-channels for each of the F&R locations (XO's are passive at the speakers) + 1 channel for the 'center'. The mute is not on. var productSku = ""; Touch as noted below.

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